Want to report a damage online? We are here to help.
You can easily notify us of damage to your vehicle, your property, or damage to your health. Just follow the steps.
In the event of being involved in a road accident, protecting life and limb is a priority
In case of emergencies, medical emergencies, road accidents, fires, accidents, crises and, other incidents with human and material losses, call 112 immediately
You may make a self-performed damage inspection in the following cases:
1. When the vehicle is parked.
2. Natural disasters.
4. Broken glass.
5. Up to 5 damaged parts.
Self-performed inspection is not available in the event of a road accident.
You can track all policy payments by registering on the myUNIQA Customer Portal at www.uniqa.bg. Please note that processing policy payments through an insurance intermediary takes time and is therefore reflected on the website within a few days.
To use our free roadside assistance, you must have a completed accident report for the event you have suffered. From the accident location, you can contact a member of our staff by calling 0700 111 50, who will register a claim and transfer you to roadside assistance without you having to pay for the transport service. If you use the services of another roadside assistance, we will cover up to BGN 100 for an event within the country and up to BGN 1000 for an event abroad.
In this section, you can find more information regarding the most FAQ’s regarding the launch of a partnership with UniCredit Bulbank - the new corporate servicing bank of UNIQA INSURANCE PLC. and UNIQA LIFE INSURANCE PLC.
Question: From what date do the new accounts of UNIQA INSURANCE PLC. and UNIQA LIFE INSURANCE PLC. in UniCredit Bulbank become effective?
Answer: The new accounts come into force as of May 1, 2024.
UNIQA INSURANCE PLC:
EUR Payments in EUR BG45UNCR70001525630974
USD Payments in USD BG81UNCR70001525631490
BGN Payments in BGN BG97UNCR70001525631008
BIC code - UNCRBGSF
UNIQA LIFE INSURANCE PLC:
EUR Payments in EUR BG83UNCR70001525635722
USD Payments in USD BG88UNCR70001525635729
BGN Payments in BGN BG56UNCR70001525636596
BIC code - UNCRBGSF
Question: Will there be a period in which I can continue to pay my premiums on active policies on the previous accounts listed on my documents?
Answer: Yes, the accounts of UNIQA INSURANCE PLC. and UNIQA LIFE INSURANCE PLC. specified in policies issued before 01.05.2024 will continue to be active until 31.12.2024. After this date, payments will not be made to these accounts carried out and will be automatically returned to the orderer. We recommend that, in case you have active policies concluded before 1.05.2024, you pay attention and order the next installments under your active policies to the new UniCredit Bulbank accounts of the relevant company.
Question: What happens if I order an amount under my active policy to the account named in it after 31.12.2024?
Answer: Yes, the bank accounts of the companies UNIQA INSURANCE PLC. and UNIQA LIFE INSURANCE PLC, specified in policies issued before 01.05.2024, will be active until 31.12.2024. Unfortunately, if you order payment after this date, the amount will be returned automatically by the bank and you will not be able to pay the premium under your policy. In this case, your policy will be terminated, according to the terms of the concluded contract and in accordance with the requirements of the Insurance Code. In order to protect your interest, we recommend that you order the next installments due to UNIQA INSURANCE PLC. and UNIQA LIFE to the new bank accounts in UniCredit Bulbank. For more information, you can contact our Customer Service Centre: +359 8850 111 50; 0700 111 50; info@uniqa.bg or your service office at UNIQA.
Question: Do I need to change the information about the account I pay my policy contributions to in my profile in the myUNIQA Customer Portal and/or in the MedUNIQA app?
Answer: You do not need to make any changes to your profile in the myUNIQA client portal and/or the MedUNIQA app. The systems will be updated without requiring any further action from your side.
Payments on policies can be made in one of the following ways:
1. In a UNIQA office. You can find the office nearest you in the “Branch Network” menu.
2. By bank transfer to the IBAN specified in the documents received when contracting the insurance.
UNIQA INSURANCE PLC:
EUR Payments in EUR BG45UNCR70001525630974
USD Payments in USD BG81UNCR70001525631490
BGN Payments in BGN BG97UNCR70001525631008
BIC code - UNCRBGSF
UNIQA LIFE INSURANCE PLC:
EUR Payments in EUR BG83UNCR70001525635722
USD Payments in USD BG88UNCR70001525635729
BGN Payments in BGN BG56UNCR70001525636596
BIC code - UNCRBGSF
3. Online on the UNIQA’s website.
4. By direct debit (the service is processed at the office of your serving bank).
5. By utility payment – the service is available only for customers of KBC Bank.
6. Online through the ePay.bg system.
Regardless of your chosen payment method, do not forget to state your policy number.
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Headquarters
гр. София 1000,
бул. Тодор Александров 18
Working hours
Понеделник - Петък 8:30 - 17:30
Headquarters
гр. София 1000,
бул. Тодор Александров 18
Working hours
Понеделник - Петък 8:30 - 17:30