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The required documents depend on the type of road accident. You must notify the control authorities and fill in the relevant road accident reports:
1. Police report issued by the traffic police.
2. A road accident report issued by the traffic police, stating persons were injured.
3. A bilateral road accident report; the same to be completed by the persons involved in the accident.
What comes next is the procedure for filing and processing the claim – see the first/fourth question in the "Damages" section of the FAQ.
If your damage meets certain requirements, you can take advantage of the "Self-performed assessment of a CASCO damage" service – see the "CASCO Services" section of the FAQ.
If the connection has been dropped after you have paid your insurance premium, you will need to check that the successful payment receipt has been received at the email address you have provided. In case such a receipt is missing, you should contact us by calling 0700 111 50 or inform us by emailing at info@uniqa.bg.
Once registered, you need to log in to the email address you provided and confirm the registration. If you have not received an email message, you need to contact us by calling 0700 111 50 or emailing at info@uniqa.bg. Please note that the website will not allow you to register twice with the same email or policy number.
You can track everything about your policy - status, paid and upcoming payments, as well as documents needed to file a claim - by registering on the myUNIQA Customer Portal at www.uniqa.bg.
To have an overpayment refunded, it is necessary to submit a written request to our office for the refund of the overpayment, enclosing a copy of the payment order for the payment and a bank account to which the amount should be refunded.
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гр. София 1000,
бул. Тодор Александров 18
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Понеделник - Петък 8:30 - 17:30
Headquarters
гр. София 1000,
бул. Тодор Александров 18
Working hours
Понеделник - Петък 8:30 - 17:30