In this section, you can find more information regarding the most FAQ’s regarding the launch of a partnership with UniCredit Bulbank - the new corporate servicing bank of UNIQA INSURANCE PLC. and UNIQA LIFE INSURANCE PLC.
Question: From what date do the new accounts of UNIQA INSURANCE PLC. and UNIQA LIFE INSURANCE PLC. in UniCredit Bulbank become effective?
Answer: The new accounts come into force as of May 1, 2024.
UNIQA INSURANCE PLC:
EUR Payments in EUR BG45UNCR70001525630974
USD Payments in USD BG81UNCR70001525631490
BGN Payments in BGN BG97UNCR70001525631008
BIC code - UNCRBGSF
UNIQA LIFE INSURANCE PLC:
EUR Payments in EUR BG83UNCR70001525635722
USD Payments in USD BG88UNCR70001525635729
BGN Payments in BGN BG56UNCR70001525636596
BIC code - UNCRBGSF
Question: Will there be a period in which I can continue to pay my premiums on active policies on the previous accounts listed on my documents?
Answer: Yes, the accounts of UNIQA INSURANCE PLC. and UNIQA LIFE INSURANCE PLC. specified in policies issued before 01.05.2024 will continue to be active until 31.12.2024. After this date, payments will not be made to these accounts carried out and will be automatically returned to the orderer. We recommend that, in case you have active policies concluded before 1.05.2024, you pay attention and order the next installments under your active policies to the new UniCredit Bulbank accounts of the relevant company.
Question: What happens if I order an amount under my active policy to the account named in it after 31.12.2024?
Answer: Yes, the bank accounts of the companies UNIQA INSURANCE PLC. and UNIQA LIFE INSURANCE PLC, specified in policies issued before 01.05.2024, will be active until 31.12.2024. Unfortunately, if you order payment after this date, the amount will be returned automatically by the bank and you will not be able to pay the premium under your policy. In this case, your policy will be terminated, according to the terms of the concluded contract and in accordance with the requirements of the Insurance Code. In order to protect your interest, we recommend that you order the next installments due to UNIQA INSURANCE PLC. and UNIQA LIFE to the new bank accounts in UniCredit Bulbank. For more information, you can contact our Customer Service Centre: +359 8850 111 50; 0700 111 50; info@uniqa.bg or your service office at UNIQA.
Question: Do I need to change the information about the account I pay my policy contributions to in my profile in the myUNIQA Customer Portal and/or in the MedUNIQA app?
Answer: You do not need to make any changes to your profile in the myUNIQA client portal and/or the MedUNIQA app. The systems will be updated without requiring any further action from your side.
You can find a map of all the healthcare facilities we work with HERE.
The policy and all accompanying documents are sent to the email address you provide, and no office visit is required.
You must submit a written request at one of our offices with the correct policy number information. It is important to enclose a copy of the payment order for the wrong payment made.
To have an overpayment refunded, it is necessary to submit a written request to our office for the refund of the overpayment, enclosing a copy of the payment order for the payment and a bank account to which the amount should be refunded.
Understand our plans and benefits
Receive individual offer
Book a personal appointment
Choose the right service for you
Your personal data will be used only to give additional information about our products.
Using the contact form
24 hours a day
24 hours a day
Always nearby
Headquarters
гр. София 1000,
бул. Тодор Александров 18
Working hours
Понеделник - Петък 8:30 - 17:30
Headquarters
гр. София 1000,
бул. Тодор Александров 18
Working hours
Понеделник - Петък 8:30 - 17:30