We are UNIQA Bulgaria, and we are one of the most successful insurance companies in Bulgaria. By being part of an Austrian Group operating in 18 countries we follow the tradition of the past, but we also follow the latest trends. Currently we are searching for someone to join our team and be part of a great company culture and growing innovative business.

UNIQA Bulgaria is part of the SEE region namely Bosnia and Herzegovina, Bulgaria, Croatia, Montenegro, and Serbia, and is the 3rd largest group of companies in UNIQA Customer & Markets International business, with a GWP of € 305 Mio. in 2023 and about 1,600 employees. With a total market of over 2 million customers, group of SEE countries represent great potential for growth and development through enhanced regional cooperation, data driven and customer centric approach and innovation.

We invite you to join us and build your career in an innovative, international, and agile environment with experts within the UNIQA SEE region. Become our:

 External Health Partnership Coordinator (m/f/d)

A day in a life of an External Health Partnership Coordinator in UNIQA Bulgaria

You will be:

• Engaging in negotiations with external health partners, medical institutions and practitioners/doctors to establish mutually beneficial terms of cooperation
• Overseeing the entire contracting process, ensuring that all necessary documentation is completed accurately and efficiently.
• Keeping contracts up-to-date and relevant, making any necessary amendments or modifications as required
• Implementing contracted agreements
• Maintaining an updated database of all contractual partners, including relevant contact information and contract details.
• Evaluating partnership processes and seeking opportunities to streamline and automate tasks where possible. Integrates the prices of the partners in the Insurer’s IT system.
• Developing and implementing solutions to enhance collaboration efficiency and effectiveness
• Maintaining regular communication with external health partners/doctors and medical institutions, addressing any concerns or issues that may arise and ensuring smooth collaboration.
• Conducting periodic satisfaction surveys to assess partner satisfaction levels and identify areas for improvement.
• Contributing to the development of strategies for expanding and enhancing the network of external health partners/doctors and medical institutions
• Participating in the development of MedUNIQA through assuring of good relationships with external doctors and partners involved in the process, negotiating of their contracts and relationship management
• Providing support for organising of the prophylaxis of insured in UNIQA persons, negotiating prices, conditions, timeline, etc. Conducting monitoring of the executed prophylaxis and offers plan/measures for improvement of the service
• Executing regular monitoring and analysis of the activities, results and overall cooperation with medical institutions, doctors and health partners. Reporting on a regular basis to the MB for the development of the activities in his/her responsibility and suggests action plans for improvement.
• Developing the list/network with health partners/doctors and medical institutions, assuring sufficient territorial presence of UNIQA with such third parties locally in different areas in the big cities and countryside.
• Executing trainings and presentations to partners when and where necessary in order to ensure good knowledge of UNIQA and our products.
• Interacting with claims handling units, call center, sales and underwriting units, etc. for regular exchange of information, trends, client/partners needs and practices, market developments and expectations, etc. 

You have:

• Bachelor’s degree or Master’s degree (degree in Health management will be considered as an advantage)
• At least 3 years of related job experience (ideally in international environment)
• Fluency in English
• Computer literacy: MS Office (Teams, Word, Excel & PowerPoint), Internet, specialized software

We offer:

• Attractive remuneration package based on performance
• Health insurance
•  Induction training and a subsequent one with the team support
• Career development opportunities
• Flexible working hours and home office opportunity
• Excellent location, modern office, and international standards of work
• Great team and internal environment supportive to innovation and team spirit

#startyourbetter

At UNIQA, we live diversity. We recognize and foster the value of different perspectives in our teams and leadership positions. Therefore, we welcome applications that enrich our diversity.

If you are interested in our proposal, please send us your CV. Your documents will be taken into consideration in full confidentiality. The approved by documents applicants, will be invited to an interview.